Atento named as number 1 Latin American professional services workplace

08 June 2018 Authored by Consultancy.lat

Professional services firm Atento has been named in the Best Multinationals in Latin America study by Great Places to Work. The announcement marks the 8th year in a row in which Atento has featured on the list.

The Luxembourg based firm was the only professional services or management consultancy firm to appear on the 2018 list,which was generally full with financial institutions, hospitality, telecommunications and IT providers. Atento ranked at number 17 on the list overall, sitting just behind AT&T International and Scotiabank. 

Atento operates across 13 countries in Latin America and employs over 150,000 people. The firm sees itself as the leading provider of customer relationship management and business process outsourcing services. Atento is one of the largest providers worldwide in terms of revenue and attributes its success to its unwavering commitment to its employees.

The firm puts a heavy weight in training programs, both nationally and internationally, which promote personal development and increase employee motivation. The firm aims to create jobs throughout the region and is empowering its employees through the Atento Academy and Atento Leadership University programs.

Atento named as number 1 Latin American professional services workplace

Alejandro Reynal, Atento’s Chief Executive Officer commented, "We are very pleased to be recognized as one of the 25 Best Multinationals to Work for in Latin America for the eighth year in a row. Atento’s mission is to make companies successful by guaranteeing the best customer experience for their clients, the talent and commitment of our employees play a fundamental role in delivering on that mission every day.” 

Reynal continued “At Atento, we offer the best customer experience in the market while adhering to our company values of commitment, integrity, trust and passion. Thanks to everyone at Atento for making this major achievement possible once again.”

“Atento´s human resources standards are a reference within the CRM/BPO industry. They are strongly in line with Great Place to Work and other global leaders in people management to promote trust, pride and people development,” stated Iñaki Cebollero, Atento´s Chief People Officer. He added “This recognition reflects our commitment to have always the most talented and most motivated professionals to offer our clients the best customer experience in the market.”

The firm also featured in the Great Places To Work individual country rankings in Argentina, Brazil, Mexico, Peru, Colombia, Chile, El Salvador, Guatemala and Uruguay as well as in Spain this year. This highlights the firm’s unwavering commitment to both its employees as well as to the Latin corporate sector in general.

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