Technical aviation consultancy Indaer sells MRO wing to airline

24 January 2019

Indaer, a consultancy and services company for the aviation industry, has rebranded as ‘Indaer Aviation Technical Services’ following the sale of its MRO business in Colombia to a local unnamed airline. 

Founded in 2002, Indaer provides a range of technical consultancy services to airlines that operate commercial aircraft from Airbus, ATR, Boeing, Bombardier, Embraer and Pilatus. The company’s circa 100 engineers, technicians and systems analysts provide technical and advisory services in the areas of aircraft and engine asset management and regulations, aircraft records services, maintenance planning and oversight, in-service engineering, and field support & technical training. From its base in Medellín, Colombia, Indaer serves airlines, lessors and OEM suppliers across Latin America, and globally. 

In a press statement, Juan Osorio, CEO of Indaer, revealed that the company has divested its maintenance, repair & operations (MRO) arm to a “local airline”, without disclosing the specific airline. According to the latest data released by Colombia’s Civil Aviation Authority, there are currently 26 airlines that possess an Air Operator Certificate (providing them the right to exploit commercial aviation), including Avianca, the country’s largest carrier and second largest in Latin America, number two player VivaColombia, low-cost carrier EasyFly and government-owned Satena. 

“We are very happy to sell our MRO division to this airline and to see it become a model of efficiency and technical capabilities, while we focus on the consulting and engineering business with our new corporate structure at Indaer,” commented Osorio.

Technical aviation consultancy Indaer sells MRO wing to airline

Indaer’s MRO business specialises in maintenance services for airlines, lessors and OEM suppliers, as well as helping industry players meet regulatory requirements and obtain certifications such as FAA/EASA Part 145. The arm has a particular strong track record with ATR aircraft (a French - Italian aircraft manufacturer) – Indaer covers all of the ATR’s maintenance activities from A checks to 36.000 CY checks, and has hangar bays for the ATR 42 and ATR 72 models. The MRO wing is certified by four international CAAs: FAA, UAEAC (Colombia), DGAC (Ecuador), and 2-Reg (Channel Island).

The sale sees the Colombian company continue as a consulting and technical services firm, with the brand transitioning to ‘Indaer Aviation Technical Services’. Osorio: “We will continue to provide consulting, engineering and technical services to leasing companies and operators around the globe.” Agreed with the owner is that the brand ‘Indaer’ will remain the property of the company’s original founders. 

The move comes at a time when the MRO market for commercial aircraft is seeing solid growth. According to an analysis by Oliver Wyman, the number of commercial planes in the skies will increase by 4% annually up to 2028, when a total of more than 32,000 plans will be operational, with narrow-body jets set to record the fastest growth. As a result, MRO spending is projected to rise as well, to around $115 billion in 2028. Latin America’s MRO market is currently valued at roughly $4 billion – in the coming decade, the industry will grow to $6 billion. 

Related: Brazil is Latin America's growth driver for long haul flights by European airlines.

Brazilian airline Gol teams up with KLM-BCG partnership

15 April 2019

As part of its strategy to digitize its internal operations, Brazilian airline Gol has teamed up with Dutch national carrier KLM and management consulting firm Boston Consulting Group (BCG).

In June last year, KLM and BCG revealed that they had developed an offering that helps airlines leverage technology to streamline their operations “in an unprecedented manner”. The two companies have been working together for over a decade now across KLM’s business, in recent years also focusing on enhancing internal operations through emerging technologies.

Among the projects deployed successfully to date are using internet of things (IoT) and artificial intelligence (AI) to improve Maintenance Repair & Overhaul (MRO) delivery, utilizing digitization to bolster back-office processes (crew resourcing, ground services, supply chain, etc) and using AI to optimize inter-airline network planning with Sky Team partners such as Air France (Frane), Aeroflot (Russia), Delta (US) and Middle East Airlines (Lebanon). 

Flyers, meanwhile, are reaping the benefits of this back-office digitization. Baggage delays – which often have a domino effect and create major headaches for thousands of passengers – have been reduced, flight transfer routing has been optimized for cross-border passengers and information provided has been personalized and tailored to individual customer experience journeys using digital channels. 

Having deployed the offering – branded as ‘Digital Airline Operations’ – successfully within KLM, the airline and consulting firm last year formally launched their offering externally. “Sinds doing so at the IATA-conference we have received positive reactions on our proposition from all corners of the globe,” said René de Groot, chief operating officer at the Dutch carrier company.Brazilian airline Gol teams up with KLM-BCG partnership

Brazil’s Gol has now become the first Latin American client of KLM and BCG’s joint venture. Commenting on the decision, Gol chief operating officer Celso Ferrer said, “We are delighted that we can work together on ‘Digital Airline Operations’. This will allow us to improve our on time delivery to our customers, while keeping our cost per available seat mile among the lowest in the industry. KLM and BCG have developed solutions in the field of advanced artificial intelligence and optimization that we can adjust entirely to meet our specifics. All in all, it will enable Gol to develop a strong competitive advantage.” 

With a fleet size of around 130, Gol is Brazil’s largest international airline, ahead of local rival Azul, and one of South America’s largest players. The airline carries more than 33 million passengers annually and operates 750 flights daily to 73 destinations in Brazil and in South America, the Caribbean and the United States. In comparison, KLM has a fleet size of around 160 aircraft, carrying more than 40 million passengers. The firm is however part of the Air France-KLM Group, which has a total fleet size of over 500 aircraft. 

“Based on artificial intelligence, machine learning and advanced analytics, we help airlines grow, accelerate innovation and streamline operations,” said Nicolas Boutin, head of the global Airline practice of Boston Consulting Group. 

Asked how the KLM-BCG offering differentiates itself from the many digital-led solutions in the marketplace, Dirk-Maarten Molenaar, a partner at BCG said: “We distinguish ourselves from standard IT suppliers by our focus on integrated planning & management, data-driven decision-making in the event of disruptions, the use of our tools by frontline teams and the development of internal digital functions to help improve services.”

Related: KLM partners with BCG to bring artificial intelligence to the skies.